If your events are providing services you may have problems keeping track of used resources and your capacity to server more people. The PaRIS patient management system can help. PaRIS helps with these problems by providing nearly real time access to resource usage and patient services.
As patients are finished with services in an area their patient forms are scanned and quickly entered into the PaRIS system. See below for an example of the data entry page used.
- You define the service “areas”. It may be vision, dental, medical, community resources, veterinary services, etc…
- You define the services and resources that are captured using the PaRIS system. You may have as many or as few as you need.
- These data entry forms are very easy to use. There is no special coding, just capture the data you need to manage your event.
Using this data to manage resources
Once you are capturing this information in near real time you are able to track your event even while it is happening. By noon you may know how many bandages you have used or how many prescriptions for Amoxicillin have been given our. You can track the usage of the dental x-ray machine and/or the number of referrals you have given for cancer screenings in medical.
Managing event capacity
After gathering all the resources and volunteers it is really rewarding to serve as many patients as possible. However it is also discouraging to patients to let hundreds in the door more than you can serve just to have them wait all day. Therefore managing capacity can be very important. Can you serve 600 that day in dental? 300 in medical?
Capturing the services in real time allows you to be able to monitor your clinic. Through the mobile web app (see here) you have many reports that allow you to view what is happening.
One of the reports available is the report shown on the right. This report can be see for any of your “areas” such as medical, vision, dental, etc… and will summarize how quickly patients are going through you clinic (Max Hour) and the total patients served that day.
In the example shown on Friday the clinic has been able to serve 17 patients/hour in the quickest hour and had seen a total of 100 patients that day.
The total patients seen in an hour on Friday was 27 (some had both x-rays and surgery) and a total of 170 patients.
The mobile web app also gives you charts showing how you are doing in each of the service areas through the day. Things may start slow, and be slow during lunch, but you are able to easily see how your event is operating during the day as it is happening.
The system also gives you a quick report to help you manage capacity. In the example report shown on the right your event has 4 hours left in the day. You still have 29 registered patients and based on your fastest most productive hour you can still see 23 patients in surgery and 23 in restorative. So you still have capacity left.
You may know of volunteers who have left early or you may be running out of resources. But if it does appear you have more capacity then you might let more patients in the door and feel with some confidence that you can really serve them.
Or you may be able to alert the media that you have capacity left?